Discover Strengthen Heal Privacy Policy Statement

This Privacy Policy applies to the services offered by Discover Strengthen Heal.

1. Personal data:

The Company is committed to safeguarding your personal privacy. It recognizes that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, the Company will only collect and use personal information as stated below. All references in this Privacy Policy to personal data or personal information include sensitive personal data unless otherwise stated.  

2. Collecting personal data:

Depending on what’s required, the personal data the Company collects may include names and contact details, credit/ debit card or other payment information and special requirements such as those relating to any disability or medical condition that may affect holiday arrangements.

Appropriate personal data will be passed on to the relevant Suppliers of your arrangements and any other third party (including banks and/or credit card issuers) who need to know it so that your holiday can be provided. The information may also be provided to government / public authorities such as customs, immigration and the security services if required by them, or as required by law.  On occasions, the Company may use other companies to provide services on Company behalf, such as mailing brochures and marketing material.  The Company only provides third parties with the personal data they require in order to deliver their services. Other than in relation to government / public authorities (over whom we have no control), the Company will take appropriate steps which are intended to ensure that anyone to whom the Company passes your personal data for any reason agrees to keep it secure and only uses it for the purposes of providing their services. In making your booking, you consent to personal data being passed on to the relevant suppliers and other third parties. The Company takes appropriate technical and organizational measures which are intended to prevent unauthorized or unlawful processing of personal data and accidental loss or destruction of, or damage to, personal data.

3. Use of tracking technologies:

The Company uses tracking technologies such as cookies or web beacons to make use of the website and services as convenient as possible. Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user's browser.


4. Using and disclosing your personal information:

Personal Information will be used for the following primary purpose:

- To fulfill obligations under any sale and purchase contract and/or any other contract between the individual and the Company.

- To render services related to Company’s business such as warranty or after sales services.

For the purpose described above, information may be shared with Company’s group companies, either in Australia or overseas. Also, in order to operate the web site or deliver a service, personal information may also be shared with third parties service provider either in Australia or overseas.

5. Contact by the Company:

The Company may contact individuals using the information, which was provided by them in order to:

- Provide information that may be of interest about upgrades, new Company services, special offers and other matters that may be of interest.
- To send newsletters.

6. Individual's right of access:

Individuals have the right to review the information that may be recorded on the Company’s database. Information may be reviewed by contacting the Company by sending an email to

7. The Company and links to other web sites:

The Company provides links to third parties’ web sites outside of the Company site. These linked sites are not under the control of Company, and the Company is not responsible for the conduct of companies linked to the Company web site, nor for the performance or otherwise of any content and/or software contained in such external websites.

8. Problems or queries:

Queries relating to this Privacy Policy, or any problems or complaints may be directed to the Personal Information Officer by sending an email to

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ABN: 44 712 276 859